OceanStrike LLC is committed to providing customers with a superior customer service experience. If you are not satisfied with your purchase, you may request a return according to the following terms.

1. Return Requirements

The product must be in its original condition, unused or damaged, and in its original packaging.

Return requests must be made within 30 days of receipt.

2. Return Process

Please contact us by email or phone, stating the reason for your return and your order details.

Our customer service will confirm return eligibility and provide a return guide and necessary instructions.

Once we receive the returned product and confirm its eligibility for return, we will process a refund or replacement within 5-10 business days.

3. Refund Information

For eligible orders, refunds will be issued to the original payment method.

Refund processing time may vary depending on the payment method, so please be patient.

4. Fees

OceanStrike LLC will cover any shipping costs for returns due to product quality issues or incorrect shipment.

If the return is due to personal reasons (such as dislike or change of mind), the return shipping fee is the customer's own responsibility.

5. Special Instructions

Please contact us before returning the product to obtain return approval. Items sent directly back without approval may not be accepted.

OceanStrike LLC reserves the right to make the final review of the return request.

Contact Us
If you need to return a product or have any questions, please contact us at the following:
Tel: +1 (564) 249-5668
Email: tarikbennekaa@oceanstrikefg.com